Dongguan Xiangrui Technology Co., Ltd. (“we”, “us”, or “our”) operates the website https://kvksilicone.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, send business inquiries, request OEM/ODM customization of silicone food storage Products, or cooperate with our factory.
Information We Collect
We may collect the following categories of information from you:
1. Personal Information
Data you voluntarily submit through contact forms, email, phone consultation or business cooperation communication: full name, email address, WhatsApp/phone number, company name, factory/brand shipping address, brand customization demands, product order requirements, design drawings, sample requests and other details you provide for silicone food bags, collapsible Silicone Food Containers and kitchen silicone tableware OEM/ODM service.
2. Non-Personal Information
Data automatically recorded when you browse our website: browser model, IP address, mobile/PC device information, access timestamp, pages you viewed, website stay duration, traffic source and anonymous website access statistics. This data cannot identify you personally.
3. Cookie Data
We deploy cookies and similar tracking tools to optimize your browsing experience, analyze website visitor traffic, adjust product display layout for silicone kitchenware, and maintain stable website functions.
How We Use Your Information
All collected information will only be applied to the below legitimate business purposes:
1.Respond to your consultation about silicone food storage bags, collapsible lunch boxes and other kitchen silicone Products, send formal quotations, confirm sample production and discuss OEM/ODM custom logo & packaging cooperation;
2.Track order progress, arrange production, delivery and provide full after-sales service for bulk wholesale orders;
3.Optimize website operation, upgrade product page display and improve overall visitor user experience;
4.Send factory new product releases, silicone kitchenware industry updates and exclusive bulk wholesale promotions (you may unsubscribe marketing emails anytime via the unsubscribe link inside each email);
5.Archive business records to fulfill legal obligations, tax filing and regulatory compliance requirements;
6.Prevent website spam, malicious access and protect the security of our platform and all users.
Information Sharing & Disclosure
We will never sell, trade, rent or transfer your personal identifiable information to third parties for commercial profit. Your data may only be shared under the following limited scenarios:
1.When required by local laws, court judgment or government regulatory inspection;
2.Hand over necessary information to our authorized third-party service providers to complete business links, including website hosting service suppliers, international logistics forwarders, cross-border payment service vendors and email delivery platforms. All partners are bound by confidentiality agreements and forbidden to reuse your data for other purposes;
3.To protect the legitimate legal rights, property and business interests of Dongguan Xiangrui Technology Co., Ltd. and our website visitors & cooperative clients;
4.Mergers, acquisitions or asset restructuring of our factory (we will notify you before data transfer if legally required).
Data Security Protection
We implement comprehensive technical and administrative security measures including SSL website encryption, internal data access authority control and regular server maintenance to protect your personal information against unauthorized access, leakage, modification or permanent deletion.
Please note that no internet data transmission or electronic cloud storage method can guarantee 100% absolute security. We will immediately notify you once any confirmed data security breach occurs.
Your Legal Rights
You hold the below rights regarding your personal data stored by us:
1.Request full access to all personal information we collected about you, apply to correct inaccurate company, address or contact details;
2.Submit a request to permanently delete all your business inquiry records and personal data from our server;
3.Opt out of receiving our silicone kitchenware marketing emails and promotional newsletters at any time;
4.Disable cookies through your own browser setting function to stop non-personal browsing data collection.
Third-Party Website Links
Our official website https://kvksilicone.com may embed hyperlinks to third-party logistics platforms, payment portals or partner brand websites. We take no responsibility for the privacy policies, data processing rules and content of these external independent sites. You shall check their separate privacy notices before browsing.
Updates to This Privacy Policy
We reserve the right to revise and update this Privacy Policy at any time to adapt to business adjustment and updated data protection laws. Revised clauses will take effect immediately once published on our Site. Your continuous visit and use of https://kvksilicone.com after policy updates means you fully accept the revised terms.
Contact Us
If you have any questions, disputes or requests related to this Privacy Policy, please reach out to us via the below official channels:
Official Website: https://kvksilicone.com
Business Emails: [email protected] / [email protected]
Contact Phone: +86 13786014865
Company Full Name: Dongguan Xiangrui Technology Co., Ltd.
Factory Address: Room 1211-1213, Building 5, No.1 R&D 5th Road, Songshanlake Park, Dongguan City, Guangdong Province, China